• Payment options we accept
• Our casino process for deposits and withdrawals
• Cards, e-wallets and bank transfers
• Crypto deposits and Bitcoin handling
• Limits, fees and processing periods
• Account checks and KYC checks
• Common payment issues we solve
• Quick payments summary

Payment options we accept

We built our cashier around the choices of payment option there in our licensed markets actually use, so the Fitzbet cashier displays Visa, Mastercard, Skrill, Neteller, bank transfer, Bitcoin and a small number of regional rails beside the slot and live dealer sections. You can load the deposit screen from any page, pick the rail that suits you, and confirm the sum before we forward it to our processing partner. Our cashier never merges balances between currencies, and the same method you use to deposit is usually the fastest route to return a withdrawal to your bank, e-wallet or Bitcoin wallet.

If you such as to play from a handset, the FitzBet Casino iPhone app replicates the desktop cashier, so the fitzbet casino ios app presents those same payment routes, the same minimums and the same real-time status available on a laptop. Most there on the fitzbet casino app for iphone top up through cards or electronic wallets while playing, then withdraw back to the same e-wallet so the funds clear without an further bank step. We in addition maintain a list of supported payment options in the help centre, and our player customer support team can confirm a specific rail before you commit a larger move.

Our casino process for deposits and withdrawals

Every deposit and withdrawal goes through four predictable stages at FitzBet Casino iPhone app, and we keep those stages short so the cashier never feels like a individual product. The first stage is authorisation, where you confirm the sum, the method and the source account within our cashier. The second stage is processing, which is usually instant for cards, electronic wallets and Bitcoin, and one to three banking days for SEPA and SWIFT steps. The third stage is our internal review, where our risk team checks the request against anti-fraud rules, terms of the bonus and source-of-money thresholds. The fourth stage is settlement, where the money are posted to your account balance or returned to the rail you chose, and a receipt is saved in your account activity.

Players who complete the KYC step before their first withdrawal usually see the full pipeline clear inside one banking day for cards and e-wallets, while bank transfers add the interbank leg on top. We send a status update at each stage so the cashier window is never a black box.

Cards, e-wallets and bank transfers

Deposits made by card at Fitzbet run through 3-D Secure, which means your bank pushes a one-time code to your phone before our cashier supports the transfer, and the money normally appear in your player balance inside seconds. Deposits through digital wallets through Skrill and Neteller work the same way, with the extra benefit that withdrawals return to the same wallet without typing card numbers again. Transfers through a bank are the slowest rail we make available, but they remain the right choice for larger balances because the daily and monthly ceilings are elevated and the audit trail is cleaner for both sides.

With the fitzbet casino ios app installed, the card and electronic wallet flows look the same as from a desktop computer, and our cashier stores the last rail you used so a returning player can top up with a single tap. Our cashier also splits deposits and withdrawals into individual tabs, which keeps bonus wagering clear while a withdrawal is in review.

Crypto deposits and Bitcoin handling

Bitcoin is the only cryptocurrency our cashier supports today, and we consider it as a peer-to-peer rail between your wallet and our processor. When you select Bitcoin in the cashier, we generate a fresh address for the transaction, lock the EUR equivalent against the running rate for fifteen minutes, and credit your balance after the network approves the move. Bitcoin deposits at Fitzbet are reversible only on the blockchain, so we always recommend a small test move before moving a large amount.

Withdrawals in Bitcoin follow the same path in reverse: you paste a valid wallet address, we have our usual review, and the fee charged by the network is displayed prior to confirming. Most Bitcoin withdrawals clear in under an hour once the review is complete, which is faster than any bank rail we make available.

Limits, fees and processing periods

Our cashier uses a single set of rules for limits, fees and processing times so the figures you see in the deposit window match the numbers in our terms. We do not add a fee on deposits, and we do not charge a fee on withdrawals through cards, e-wallets or Bitcoin; a fee only appears when your bank or e-wallet charges one on its side. The following table summarises the indicative minimums and processing times our cashier uses today.

Maximum deposit and cashout limits scale with your account tier, and our VIP team can lift ceilings for verified players who transfer usual volumes. The cashier always displays the exact ceiling that applies to your account prior to confirming a transfer.

Account checks and KYC checks

Verification of the account is the part of the cashier pipeline that protects both sides, and we hold the rules aligned with EU AML standards. Before your first withdrawal, our team asks for a government photo ID, documentation proving the address no older than three months, and proof of ownership for the payment method you plan to use. Once the documents are accepted, the KYC flag on your account is removed and future withdrawals skip the document step.

Our compliance team usually reviews a complete KYC file within twelve hours on weekdays, and our cashier shows a green "Verified" badge once the check is closed. We never store full card figures on our servers, and the documents you upload are encrypted and visible only to the compliance and risk teams within Fitzbet.

Common payment issues we solve

Three questions on payment options reach the support desk more than any others, and the answers are the same every time. A deposit that shows as pending in your bank statement but not in our cashier is almost always a 3-D Secure step that did not complete, and our team can release the money once the issuer confirms the transfer. A withdrawal that stalls in "In-house review" typically means our team is waiting for a KYC document or a bonus wagering check, and the cashier shows the exact reason. A Bitcoin carry that never approves is almost always a low network fee set on the sending side, and we can reissue the credit once the transaction clears the mempool.

You can reach our payments team by live chat and email seven days a week, and the cashier as well stores the last twenty transactions in your account activity so a dispute always has a paper trail. Our goal is to resolve a payment ticket in the same session whenever the documents and the rail are already in place.

Quick payments summary

Fitzbet works payments in and payouts out through one short pipeline, four visible stages and a single set of limits that the cashier shows prior to confirming. Cards, e-wallets, bank transfers and Bitcoin cover the main payment habits of players at our casino, and the same method you use to deposit is the fastest way to withdraw. Verification lifts the last friction point, and our player help team closes the loop on any ticket that does not clear on the first pass.